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Eight Simple Steps to a Successful Multilingual Website

1)  Summarize the most vital parts of your message you want to convey to customers.  Delete parts applying only to English-speaking customers.

2)  Make up questions covering the information you want to get from customers -- along with a choice of the answers you expect from them; this will be the basis of your interactive form.  The more complete this is, the less translation of correspondence you will need.

3)  Decide how these webpages and form will integrate with your existing web. 

4)  Get a native speaker to translate these pages.

5)  Make sure your HTML Meta-tags, hyperlinks, interactive form information (and probably ‘alt text’) get translated too.

6)  Have a native speaker register your site with local search engines.  (See our instructions if you want to try it on your own)

7)  Pre-arrange with a translator to assist you with possible future correspondence (but if your interactive form is well-designed, there shouldn't be too much need for this).

8)  While some people will try to build their own multilingual site, it is probably best to  make use of a company that specializes in doing this, know the pitfalls, and has learned how to avoid them.  Also, the importance of using native-speakers for localization and all final editing cannot be overstated.

copyright (c) 2000, 2001, 2002, 2003  by Yu-Jian-Yo Language Services, Ltd.  
All rights reserved.              Revised: July 22, 2003